Privacy Policy
This Privacy Policy describes how Preqentora d.o.o. (“we”, “our”, “Preqentora”) processes personal data of visitors and users of preqentora.com and the real estate crowdfunding platform. We are committed to transparency and compliance with the GDPR, the Croatian Act on the Implementation of the General Data Protection Regulation (OG 42/18) and Regulation (EU) 2020/1503.
1. Data controller
The data controller is Preqentora d.o.o., Ulica grada Vukovara 269A, 10000 Zagreb, OIB 27845619302. You can reach our Data Protection Officer at privacy@preqentora.com.
2. Categories of data we process
We process identification and contact data (name, surname, OIB, email, phone), financial data for KYC/AML purposes, investment and transaction data, device and visit data (IP address, browser type, language), and marketing preferences.
3. Legal basis for processing
We process data based on contract (Art. 6.1.b GDPR), legal obligations (Art. 6.1.c GDPR — Anti-Money Laundering Act, EU Regulation 2020/1503), legitimate interest in platform security, and your consent (e.g. marketing communications and non-essential cookies).
4. Retention period
Investor data is retained for at least 11 years after the end of the business relationship, in line with the Anti-Money Laundering Act. Visitor data without a contractual relationship is deleted after 24 months of inactivity.
5. Transfers outside the EU
Some technology services (hosting, analytics, Google Ads) may involve transfers to the United States or other countries. In that case we use the EU Commission's Standard Contractual Clauses and, where applicable, the EU–US Data Privacy Framework certification.
6. Your rights
You have the right to access, rectification, erasure, restriction of processing, portability, objection and withdrawal of consent. Send your request to privacy@preqentora.com. You may also file a complaint with the Croatian Personal Data Protection Agency (AZOP), www.azop.hr.
7. Automated decision-making
We do not use exclusively automated decision-making for investment approval. The KYC system generates a recommendation that is manually reviewed by our compliance team.
8. Changes to this Policy
We update this Policy regularly. We will notify you of significant changes by email and on-platform notice at least 14 days in advance.